1. Shipping Methods
We offer various shipping methods to ensure timely delivery of your orders. The available shipping methods may vary based on your location and the products you have ordered. The estimated delivery times for each shipping method will be provided during the checkout process.
2. Order Processing Time
Once your order is placed, we will process and ship it within 5 business days, unless otherwise stated. Please note that order processing time does not include weekends or holidays.
3. Order Tracking
Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can track the status of your shipment on our website or through the designated courier’s website.
4. Shipping Charges
Shipping charges for your order will be calculated and displayed during the checkout process. The shipping costs may vary based on the shipping method selected, the destination, and the weight or dimensions of the package.
5. International Shipping
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient. Please check with your local customs office for more information on potential fees.
6. Shipping Restrictions
Some products may be subject to shipping restrictions due to their nature or legal regulations. If any restrictions apply to your order, we will notify you during the checkout process or before shipping the product.
7. Delivery Issues
If you encounter any issues with the delivery of your order, such as a delay, damage, or loss, please contact our customer support team at [email protected] as soon as possible. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us here.